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March 8, 2022

The Role of an Education Attorney and Non-Attorney Special Education Advocates

The Role of an Education Attorney and Non-Attorney Special Education Advocates

Is your child dealing with a suspension, expulsion or bullying issue? Do you have a child receiving special education services and they aren’t making progress? Are you looking for help? Are you wondering what specifically you should look for when interviewing potential advocates? Do you know of any high-quality advocate training programs out there that you can trust? Do you know the differences between the services offered by a special education child advocate and the services offered by an education attorney and when to use one versus the other? In today’s episode, we will answer those questions for you. We reached out to an extremely knowledgeable and skilled education attorney Robin Keller who works with a team of Special Education Advocates at her law firm. Find out how this model can save you money and time and get the results you need.

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Jen SteinerProfile Photo

Jen Steiner

Jen is a trained non-attorney special education advocate who has assisted numerous Connecticut families in securing appropriate educational services, and accommodations for their children with special educational needs. Jen received her Bachelor’s degree in Education from Illinois State University and for seven years afterwards, taught middle school science. During that time, Jen began working on her master’s degree in special education. After her son was diagnosed with autism at the age of two, Jen began her informal education in special education. Jen has continued her education in special education through completion of COPAA's (“Council of Parent Attorneys and Advocates”) basic and advanced advocacy training, known as SEAT 1.0 and SEAT 2.0. For the past three years, Jen has actively provided Robin support on client matters and for the past two years, has provided direct special education advocacy to parents of children with special needs.

Jen is active in the community serving on the Boards of Norwalk Special Education Parent Advisory Committee (N-SpedPAC), School Governance Council, and the Parent Teacher Association at her child’s elementary school.

Robin KellerProfile Photo

Robin Keller


Attorney Robin P. Keller law practice is focused on special education law, representing the parents/guardians of special needs children. Robin is experienced in all phases of 504 and IDEA (Individuals with Disabilities Education Act) proceedings from initiating a referral for special education services to attendance and advocacy at Planning and Placement Team meetings, Individualized Education Plan revisions, Mediations, Resolution Sessions, Due Process Hearings, and filing of State and Federal Complaints. A significant portion of her law practice is dedicated to assisting parents/guardians of Connecticut's under-represented children in Lower Fairfield County.

Robin holds a Bachelor of Science degree in microbiology from Clemson University and a Master’s in Business Administration from the University of North Carolina-Chapel Hill. She earned her Juris Doctorate from the University of Connecticut of School of Law.